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Natural Health Surrey & Sussex


Know that you can relax and feel safe when you come to any of Fiona’s treatments.

What does the AoR Covid-19 guidance include?

When Covid-19 Government legislation or local restrictions apply, AoR Members will:

1. Work within their Governments Guidelines


2. Have prepared for and complied with the AoR Return to work document

3. Comply with the AoR Covid-19 Secure Hygiene Guidelines – details strict hygiene practices for the therapist. You can request to see a full copy from your therapist


4. Changes that have been made include the following:

a. You will be asked to complete a risk assessment form before each treatment to ascertain if it is appropriate for you to have a treatment.

b. Hand washing before and after treatments (or hand sanitiser with a minimum of 60% alcohol)

c. Our members will have clean, dedicated clothes/uniforms for treatments

d. Treatment spacing – allowing 15 minutes between clients to minimise contact with other clients and to allow for ventilation of the room.

e. Cleaning – This 15 minutes also allows for couch/chair coverings to be changed and any surfaces that have been touched to be cleaned between each client.

f. Your reflexologist will be wearing a facial covering and possibly a visor too if required by government. They will ask you to wear a facial covering too– Please inform your therapist if you have an exemption from wearing a mask. They will inform you if they have an exemption too.

g. Clean linen and towels – will be used for each client.


Fiona even burns essential oils to help clear the air while you are having your treatment.

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